FAQS

Are there safety restrictions on your rides and attractions?
Yes, our bumper cars, roller coaster, rock climbing wall, and jungle gym have restrictions. Please visit the page for each attraction for these details.

Are you a nut-free establishment?
Funhaven does not process, sell or allow nut products on the premises. However, some of our suppliers do process nuts on their premises so there is always an unlikely possibility of cross-contamination. In addition, being a venue that’s open to the public, we can never guarantee that we are a 100% nut free facility.

What is your policy on bringing in outside food?
We do not allow outside food to be brought into the facility. We will make exceptions if a special cake is required for a birthday or if a guest has strict dietary requirements. To inquire about bringing a birthday cake or accommodating a strict dietary requirement, please contact us prior to your visit for more information.

Are you licensed to serve alcohol?
We are licensed to serve alcohol. Check out our menu for more details.

What is your policy on wearing shoes/boots inside the facility?
Shoes or boots should be worn everywhere in the facility, except in the jungle gym where you must wear socks only and no shoes.

Do you have birthday parties?
We do not offer formally structured birthday party packages, but we do offer amazing group rates! Check out our group pricing page for more information.

How many people can play laser tag at once?
We have 30 ultra-modern laser tag vests, and the experience lasts approximately 15 minutes.

Do you have a system in place to prevent children from leaving the facility unattended?
Funhaven is an all ages facility - much like a bowling alley or movie theatre - and as such, there is no access control system on the front door. Please check out our safety and security page for more information.

Do you offer group rates?
Yes, we offer group rates for all celebrations. For group information, contact our team at groups@funhaven.com.

Is your facility bilingual?
Bilingualism is not a hiring requirement; however, many of our staff are fluent in both official languages.

Is Funhaven just for kids?
No, we are an all ages facility with attractions that will delight every age and interest. At 8pm every day, we become a 16+ environment.

What kind of food do you have at Funhaven?
We bake our own fresh pizzas here at Funhaven, as well as having an extensive shareables menu. We offer something for every palate! Please let us know if you have any dietary restrictions - we are likely able to accommodate.

Is there an entrance fee?
No! Guests pay for what they want to play - we offer different tiers of credits for every budget.